Food and Environmental Hygiene Department
Online Application For Allocation Of New Niche
(Tsang Tsui Columbarium)
 
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For enquiries, please contact Cemeteries and Crematoria Section of FEHD:
     Enquiry Hotline: 2841 9111
     Fax No.: 2333 1716
     Email Address: enquiry_newniche@fehd.gov.hk
     Website: http://www.fehd.gov.hk/newniche/contactus.html
 
Please read the following "Information for online new niche application" carefully before you fill in the online application form.
 

Information for Online New Niche Application

Application and Allocation Arrangements
 
All public niches allocated in this niche allocation exercise are extendable niches. The main points are as follows:
 
1. Location, Type and Quantity of Niches
 
Columbarium No. of Standard Niches No. of Large Niches
Tsang Tsui# smoke-free niche or non-smoke-free niche@ All are non-smoke-free niche@
  #To understand the special traffic arrangements under planning to and from Tsang Tsui Columbarium during grave sweeping periods, please browse FEHD website (www.fehd.gov.hk).
  @As regards the number of available niche for allocation, please browse FEHD's website (www.fehd.gov.hk) or access the dedicated application webpage with the QR code on the 1st page of the application form to view.
   
2. Means of Application and Notes for completing Application Form
 
(i) For application for a standard niche, the applicant has to fill in at least one deceased person’s particulars in the application form. The other deceased persons listed in the application form should be a close relative of or in close relationship with the first deposited deceased person. The niche should be returned to FEHD if the cremated ashes of the first deceased person deposited in that niche have been removed. [Please refer to item 8 of Notes for the Deposit of Ashes (Annex 1) for the definition of “close relative”.]
(ii) For application for a large niche, the applicant has to fill in at least three deceased persons’ particulars in the application form. The other deceased persons listed in the application form should be a close relative of or in close relationship with the first deposited deceased person. The niche should be returned to FEHD if the cremated ashes of the first deceased person deposited in that niche have been removed.
(iii) Applications for standard niches and large niches will be handled separately. The applicant should only file one application form to apply for either a standard niche or large niche for the same deceased person. The applicant should select either a standard niche or large niche in Section A of the application form only.
 
(a) If the applicant opts for a standard niche, he/she should choose only one of the following 3 items:
(1) smoke-free standard niche in Tsang Tsui Columbarium; or
(2) non-smoke-free standard niche in Tsang Tsui Columbarium; or
(3) smoke-free or non-smoke-free standard niche in Tsang Tsui Columbarium.
(b) If the applicant opts for a large niche, he/she should choose only one of the following one item:
(1) non-smoke-free large niche in Tsang Tsui Columbarium.
  Please note that the number and type of niches (standard/large; smoke-free/non-smoke-free) available for allocation are different, and the chance of successful allocation would also vary. When deciding the type of niche to be selected for application, you may browse FEHD website (www.fehd.gov.hk).
(iv) The applicant must complete both Section A and Section B of the application form and enter the captcha on Section C. The completed application form must be submitted with copies of the following documents (unless otherwise specified). The applicant must also produce the originals of the said documents during allocation of niche. If an application is submitted with a copy of “Permit to Remove/Exhume Remains”, the applicant must produce the original of the “Permit to Take Away Cremated Ashes” or “Temporary Skeleton Cremation Certificate” during allocation of niche. If the applicant cannot produce the originals of prescribed documents at the time of allocation of niche, he/she has to fill in an undertaking to complete cremation and submit the documents within 6 months, otherwise the application will not be processed further.
 
(1) copy of the applicant’s Hong Kong Identity Card;
(2) copy of each deceased person’s Hong Kong Identity Card or other documentary proof of the deceased’s Hong Kong resident status;
(3) copy of the “Permit to Take Away Cremated Ashes” [This is not applicable to those ashes still being kept in Government crematoria.] [If a cremation session has been successfully booked before the end of the application period, i.e. a cremation session within 15 days after the expiry of application period, the applicant can also submit the application form with the “Receipt of Fee for Cremation”, and then submit the “Permit to Take Away Cremated Ashes” soonest possible after receiving.] or “Certificate of Cremation” or “Permit to Remove/Exhume Remains” of each deceased person; and
(4) copies of the documentary proof showing that the first deposited deceased person and the other deceased persons listed in the application form are close relatives or in close relationship.
(v) The applicant has to provide the personal particulars of the related persons to FEHD for contact on matters relating to extension/handling of ashes after expiry of the interment period. If there are any changes of nominated representatives or the contact details, the related persons should inform FEHD accordingly. The onus is on the allocatee to handle the ashes of the deceased (i.e. either apply for extension or remove the ashes from the niche) after expiry of the 20-year initial interment period or 10-year extension period thereafter and to update FEHD on contact details from time to time.
(vi) In order to expedite the allocation process, applicants must note that applications which are not supported with all necessary documents or information, or late or duplicated applications will not be accepted.
(vii) Change of the deceased’s particulars is not allowed once the application has been acknowledged by FEHD.
(viii) FEHD would issue an acknowledgement receipt with an application number to the applicant by post, fax or email (depending on the submission means of the application) normally within ten calendar days from the date of receipt of a duly completed application form. FEHD strongly recommends applicant to apply through online application form which can avoid postal delay/non-delivery, the applicant can also receive an acknowledgement receipt with an application number through email shortly after the submission, thus facilitating follow-up of the application in the future.
(ix) If a successful applicant abandoned the assigned niche, FEHD will not accept further application for the same deceased within the next 6 months.
   
3. Mode of Allocation
 
(i) All new niches, irrespective of their level and orientation on a niche wall, will be allocated to successful applicants by drawing of lots and computer balloting rather than self-chosen.
(ii) To enhance the chance of successful balloting for two categories of applicants (i.e. opt for co-location of ashes or have failed in the last allocation exercise), those satisfying the criteria for the respective category will be given an additional “ballot paper” under that category (Remark). The table below sets out the ballot weighting of different grouping of applications for standard niche as an example:
 
Grouping of applications Ballot weighting
Normal Additional Total
Number of "ballot papers"
Group A one set of ashes, with no previous failure record1 1 0 1
Group B one set of ashes, with a previous failure record2 1 1 2
Group C co-location of two sets of ashes, with no previous failure record3 2 1 3
Group D co-location of two sets of ashes, with a previous failure record4 2 2
(one from co-location and another one from previous failure record)
4
 
Remark:
Principle of calculating the number of eligible “ballot papers”: For each application (whether it is for a standard niche or large niche), each deceased person can basically receive one “ballot paper”. If the application falls within one of the two categories, i.e. (i) deposition of ashes of more than one deceased persons; or (ii) anyone of the deceased persons has unsuccessful record in the last niche allocation exercise, each category may receive one additional “ballot paper”. However, only one additional “ballot paper” at most will be issued to each of the above two categories of applications.
 
1 Previous failure record refers to that of the same deceased person in the last niche allocation exercise only and does not include the case where an applicant was allotted a niche but eventually gave up on his/her own accord and failed to acquire a public niche in the last niche allocation exercise.
2 One additional “ballot paper” will be given if there is failure record in the last niche allocation exercise.
3 For co-location of three sets of ashes with no previous failure record, the total number of “ballot paper” will be 4.
4 For co-location of three sets of ashes, with one or more unsuccessful record in the last niche allocation exercise, the total number of “ballot paper” will be 5.
(iii) An application number will be allotted to each application. After verifying the information furnished by the applicant, the grouping of applications and the number of “ballot papers” to be awarded to each application will be determined. All niches under application, irrespective of their level and orientation on a niche wall, will be allocated to applicants by the drawing of lots and computer balloting and each successful application will be allotted a designated niche. FEHD will inform the successful applicants of the date and time of completing the allocation formalities and paying the relevant fees by letter according to their priorities.
(iv) FEHD will notify the successful applicants by SMS and email or post of their application number and the serial number of the designated niche allocated by drawing of lots and computer balloting. Applicants can also check the results of their applications on the day after the drawing of lots and computer balloting at FEHD website, Hong Kong or Kowloon Cemeteries and Crematoria Office and Public Niche Allocation Office.
(v) The successful applicant has to decide whether to take up the designated niche and if so has to complete the niche allocation formalities at the Public Niche Allocation Office and settle the payment according to the scheduled date and time. The applicant can make use of the niche location enquiry system on FEHD website to enquire about the location of the niche concerned. If the applicant decides not to take up the niche, does not show up at the designated office as scheduled to complete the allocation formalities or settle the payment, the application will be considered to have been processed and the niche given up.
(vi) The successful applicant must complete the niche allocation formalities and pay the prescribed fees at the Public Niche Allocation Office (address: Units 3501-3511 & 3520-3525, 35/F, Tower 1, Metroplaza, 223 Hing Fong Road, Kwai Fong, N.T.) at the scheduled date and time. To expedite the niche allocation process, payment by cash is not accepted. The applicant can settle payment by “EPS”, cheque or cashier order and complete the transaction over the allocation counter. For cheque and cashier order payment, they must be made payable to “The Government of the Hong Kong Special Administrative Region” in the amount of HK$2,490 for standard niche or HK$3,090 for large niche; and the cheque must be crossed.
   
4. Ashes interment period, extension of interment period and deposit of additional sets of ashes
 
(i) After allocation of a niche, the initial interment period is 20 years and can be extended at 10-year intervals thereafter upon payment of the prevailing prescribed fee. The commencement and expiry dates of the interment period concerned will be shown on the receipt made on the date of payment.
(ii) On expiry of the 20-year/10-year interment period, as long as the related person(s) confirm(s) extension of the interment period and pay(s) the prevailing prescribed fee and complete(s) the procedural formalities, the use of the allocated niche can be continued.
(iii) If a new set of ashes is added during the interment period, the related person(s) can opt for a fresh interment period of 20 years counting from the co-location date or opt to maintain the original interment period under the status quo. If the former option is chosen, the new interment schedule will replace the original one. A comparison table illustrating the interment periods in different scenarios is as follows:
 
  Scenario Counting of the Applicable interment periods
1. No co-location of ashes 20 years (initial interment period) + 10 years upon each subsequent extension
2. Co-locating the ashes of the second deceased person in the 18th year of the initial interment period of the first deceased person 18 years (for the initial interment period) + 20 years (starting from the co-location date) + 10 years upon each subsequent extension thereafter (the related person(s) can also opt to maintain the original interment period the status quo)
   
5. Warm Reminder to the Applicant
 
(i) FEHD reminds the public that when applying for a public niche for a deceased relative, the applicant should handle the matter in person. If the applicant has no time to deal with the application in person, he/she should still fill in the application form in his/her name and authorise others to follow up. This is to ensure that FEHD can keep in touch with the applicant (i.e. the niche allocatee) direct on matters relating to extension of the interment period so that the niche allocatee can take good care of the interests of the deceased person(s).
(ii) It is incumbent upon the related persons to inform FEHD of any change in the contact list or their contact information.
   
Notes for Application
   
1. No fee is charged for this form. Submission of an application is free of charge.
   
2. Applicant should not offer any advantage to FEHD staff while having dealings of any kind with FEHD.
   
3. The applicant should complete Sections A, B and C of this form.
   
4. An applicant interested in creating a memorial webpage at the Internet Memorial Service (memorial.gov.hk) for the deceased only needs to provide his/her email address. FEHD will then create a dedicated memorial webpage displaying the name and date of death of the deceased. The memorial webpage of the deceased will display the expiry date of the interment period on the front page and the related message will pop-up starting two years before expiry of the interment period to remind the related persons of the expiry date of the current interment period. In addition, the related persons can use a dedicated link on the webpage to update the contact list or their contact information. A notification email for confirmation will be issued within two working days after the deposit of ashes in the niche concerned. The applicant may then activate the account, log in to the webpage and edit the contents at any time. The Internet Memorial Service is free of charge. If the applicant has already created a memorial webpage at the Internet Memorial Service for the same deceased person using the same email address, no additional webpage will be created.
   
5. The fees for the niche and the placing of a memorial plaque, please see Annex 2.
   
6. For enquiries, please contact Cemeteries and Crematoria Public Niche Allocation Office of FEHD:
 
Enquiry Hotline: 2841 9111
Fax No.: 2333 1716
Email address: enquiry_newniche@fehd.gov.hk
Website: http://www.fehd.gov.hk/newniche/contactus.html
   
7. Personal Information Collection Statement
 
(i) The personal data provided by means of this form will be used by FEHD for purposes relating to applications for cemeteries and crematoria services. The provision of personal data by means of this form is voluntary. However, if the applicant does not provide sufficient information, FEHD may not be able to process the application.
(ii) The personal data provided by means of this form may be disclosed to other government departments and agencies in pursuance of the purposes mentioned in paragraph 7(i) above.
(iii) The applicant has a right of access and correction with respect to personal data as provided for in accordance with Sections 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. His/her right of access includes the right to obtain a copy of his/her personal data which he/she has provided by means of this form. A fee may be imposed for complying with a data access request.
(iv) Enquiries concerning the personal data collected by means of this form, including access to and correction of the data, should be addressed to the Senior Health Inspector (Cemeteries and Crematoria) of FEHD at:
  Hong Kong Cemeteries and Crematoria Office
• 1J Wong Nai Chung Road, Happy Valley (Next to Hong Kong Cemetery)
   Tel. No.: 2578 4318
  Kowloon Cemeteries and Crematoria Office
• Upper Ground Floor, 6 Cheong Hang Road, Hung Hom
   Tel. No.: 2365 5321